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Terms & Conditions

Talk to us directly ! Ultracar is available to assist you with your decision by calling 514-932-7921.
 
All online orders are verified by our team of experts for proper vehicle fitments and appropriate product selection. You will be contacted if any discrepancy is found to ensure complete and accurate shipment of all products purchased.

You will receive a call to verify your identity and the fact that you are the one placing an order with Ultracar.

Should we suspect any possibility of fraudulent use of a credit card we have the choice of refusing to complete your order.

The phone number you use with your order must match the one you have registered with your credit card company.

We only ship to the billing address of your credit card.

We do not drop ship to an other address other than you credit card billing information registered with your card company.

We have the right to ask you to call us from the phone number registered with your credit card number to protect you from fraudulent use of your credit card.

You will  receive email confirmation that your order is being processed. 
At that time your credit card will be charged.

We will allocate all funds from your credit card account at the time you submit your order.

Ultracar takes every precaution to protect the privacy of your credit card information.

We utilize Secure Socket Layers (SSL), the most advanced security system available.

All of your ordering information � including your name, address and credit card number � is encrypted using a Secure Server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.

You agree that Ultracar may, in its sole discretion and without prior notice, terminate your access to the site and/or block your future access to the site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the site.  You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Ultracar, for which monetary damages would be inadequate, and you consent to Ultracar obtaining any injunctive or equitable relief that Ultracar deems necessary or appropriate in such circumstances.  These remedies are in addition to any other remedies Ultracar may have at law or in equity. You agree that  Ultracar may, in its sole discretion and without prior notice, terminate your access to the site, for cause, which includes (but is not limited to): (a) requests by law enforcement or other government agencies, (b) a request by you (self-initiated account deletions), (c) discontinuance or material modification of the site or any service offered on or through the site, or (d) unexpected technical issues or problems. If Ultracar does take any legal action against you as a result of your violation of these Terms of Use, Ultracar will be entitled to recover from you, and you agree to pay, all reasonable attorneys� fees and costs of such action, in addition to any other relief granted to Ultracar.  You agree that Ultracar will not be liable to you or to any third party for termination of your access to the site as a result of any violation of these Terms of Use.

User is granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the site so long as the link does not portray Ultracar or its products or services in a false, misleading, derogatory, or otherwise offensive matter.  User may not use any Ultracar and Speedshopn logos or other proprietary graphics or trademarks as part of the link without express written permission.  Ultracar reserves the right to terminate any link found on the site at any time. 

1. ALL AERODYNAMICS - Aerodynamics should be fitted before they are painted. No refunds given on modified or painted parts ! No refunds on Shipping both in and out bound. Duty costs are not recovarable. A 30% restocking fee will be applied to all returns.

2. ALL WHEELS - All wheels should be checked for fit on a car before tires are mounted! Once the wheels have been mounted and balanced, they belong to the customer.

3. ALL PRICES - All prices are subject to change without notice. Descriptions and pricing can be changed by a manufacturer at any time and Ultracar will not be held liable for missed changes on our site.

4. ALL FREIGHT - All freight is shipped USA and Canada. All shipments are shipped freight collect. Shipping rates are configured for Standard Ground shipping in the Continental US and Canada only. Additional charges for expidited shipping and international freights will be charged per order.

5. ALL CLAIMS - All claims for loss or damage must be filed against carrier or consignee. Shortage and error claims must be made within 3 (three) days of the receipt of goods.

6. ALL CANCELLATIONS - Once an order is placed with Ultracar, cancelled orders will be charged a 30% cancellation fee. If an order is on backorder with a manufacturer, the order may be cancelled without incurring a cancellation fee. Once the part is in route to either Ultracar or the customer, the order is filled, and the 30% cancellation fee will be assessed.

7. ALL RETURNS - To return merchandise, an RA (Return Authorization)Number must be obtained. RA# Form must appear on the outside of the box in bold, black writing! Unauthorized merchandise will be refused at the loading dock. No returns on Electronics. All returns must be made within 3 days of receiving of goods and be freight prepaid, return shipping and handling is the customer's responsibility. A 30% restocking fee will be applied to all returns for refund. Returns for exchange on other parts will receive a 20% restocking fee.

8. ALL WARRANTIES - All warranties will be handled according to the manufacturer. Replacement parts must be paid for in full. Once we receive the credit from the vendor, we will issue a return credit. Warranty shipping charges are the customers responsibility.

9. ALL CREDITS/REFUNDS - In store credits can be applied to products on the same day whereas refunds will be issued within 2-3 days.

10. ALL CREDIT CARD REFUNDS - When we credit a Visa, Master Card, or Discover card, we get charged 3%, and 5% with AMEX. This fee can not and will not be refunded for any reason. * Thank you for your interest in Ultracar. If you agree with the terms and conditions above, click "ACCEPT" to continue with your purchase process.

1. Acceptation

Bienvenue au site web Ultracar . L'utilisation du site web www.Ultracar.com (« le site web Ultracar ») signifie que vous acceptez d'être lié par toutes les modalités d'utilisation et la Politique sur la protection de la vie privée énoncées ci-dessous et de vous y conformer. Ultracar  dispense ses services (les « Services ») conformément aux présentes modalités, que vous soyez ou non inscrit à ces Services. Si vous n'acceptez pas ces modalités, veuillez ne pas utiliser le site web Ultracar. Ultracar se réserve le droit de modifier les modalités et la Politique sur la protection de la vie privée en tout temps, et les modifications apportées seront en vigueur immédiatement après le téléchargement des modalités modifiées sur le site web Ultracar.

2. Politique de protection de la vie privée de Ultracar.com

Ultracar, a mis en place la présente Politique de protection de la vie privée applicable à son site web, Ultracar.com, pour souligner l’importance qu’elle accorde à la confidentialité. Le présent document décrit les pratiques utilisées sur Ultracar.com relativement à la cueillette et à la diffusion de l’information. Ultracar utilise votre adresse IP pour gérer son site web. Votre adresse IP sert également à recueillir des renseignements généraux et des données démographiques générales. Quand vous soumettez une transaction, nous pouvons mémoriser votre adresse IP aux fins de validation et de protection contre la fraude. Pour accéder aux formulaires d’inscription qui se trouvent sur notre site, l’utilisateur doit nous indiquer son numéro Ultracar et un mot de passe. De même, pour diffuser un message sur Ultracar.com au moyen d’un formulaire électronique, il doit également fournir une adresse électronique.

Ultracar.com contient des liens vers des sites de tierces parties et n’est pas responsable du contenu ou des pratiques relatives à la protection de la vie privée dans ces derniers. Les sites partagés entre Ultracar et des tierces parties ainsi que les sites de partenaires de contenu peuvent appliquer des politiques différentes de celles du site web Ultracar en matière de protection de la vie privée. La présente Politique de protection de la vie privée s’applique uniquement aux données recueillies sur les pages hébergées par les serveurs du site web Ultracar. Le site web Ultracar pourrait partager des renseignements généraux avec ses partenaires commerciaux, ses sites partagés et des annonceurs. Toutefois, ces renseignements généraux ne contiennent pas de renseignements permettant d’identifier l’utilisateur.

En ce qui a trait aux sondages et concours que nous organisons sur notre site, il est possible que nous demandions à nos visiteurs leurs renseignements personnels (notamment leur adresse électronique), leurs renseignements financiers (comme leurs avoirs en portefeuille d’investissement) et des données démographiques (comme leur code postal, leur âge ou leur niveau de revenu). Nous pourrions utiliser les coordonnées personnelles provenant de participations à des sondages ou à des concours pour envoyer des renseignements au sujet de notre entreprise et des offres promotionnelles de certains de nos partenaires, commanditaires ou annonceurs. Les renseignements personnels peuvent aussi être utilisés pour communiquer avec nos clients, au besoin, et peuvent être partagés avec des sociétés affiliées au Ultracar. Seul le groupe de Ultracar a accès à vos renseignements personnels. Les utilisateurs peuvent choisir de se retirer de notre liste de distribution de communications par courriel en communiquant avec le Service à la clientèle Ultracar. Veuillez consulter ci-dessous la section qui traite de cette option.

Les données démographiques et le profil de l’utilisateur peuvent être utilisés pour offrir une expérience personnalisée aux visiteurs du site web Ultracar et afficher le contenu selon ses préférences. Ces renseignements sont partagés avec les annonceurs, uniquement de façon globale.

 
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